Privacy Policy

TutorBuddies Inc. (hereafter referred to as “TutorBuddies”, “we”, “us”, or “our”). is committed to safeguarding the privacy of your information. Our Privacy Policy explains how we collect, use, process, and protect information in relation to our mobile services, web site, and any software provided on or in connection with TutorBuddies services (collectively, the "Service"), and your choices about the collection and use of your information.

Our Privacy Policy applies to all visitors, Users, and others who access the Service (hereafter referred to as “Users” or “Visitors”).

This Privacy Policy is not a contract and does not create any legal rights. Providing your information is voluntary and your use of the Service after the effective date of this document constitutes your acceptance of this Privacy Policy.

We may update this Privacy Policy to reflect changes to our Service or information practices. If we substantively amend this Privacy Policy, we will give you at least five (5) days notice before the changes take effect, during which period of time you may reject the changes by terminating your account and immediately discontinuing use of the Service. Your continued use of the Service after any such change, or after explicitly accepting the amended Privacy Policy upon logging into the Service, constitutes your acceptance of the new Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Information We Collect

You can visit TutorBuddies without telling us who you are or revealing any personal information about yourself (including your name and email address) however we automatically collect and store information about your computer or mobile device and your activities throughout the Service (“Automatic Information”). In this case, our server may collect your geographic location, your IP address, search terms, technical information about your device type (including your web browser or operating system), time zone, language preferences, URL of referring web page, and how long you used TutorBuddies and which features or services you used or visited. In order to register as a User of the Service you will be required to provide your name and a verified email address.

In order to help you get the most out of TutorBuddies, we collect User submitted information (“User Content”) when you use the Service. This information also allows us to help you or others be found on TutorBuddies through a search of names, Usernames, or any User Content you provide to us. Such information may include your real name, Username, password, images, location data, links, and email address.

Your email address will be used to send you updates, marketing messages, User messages, and notifications regarding your account. Your email address will also be used to provide you with technical support, or to seek your participation in surveys or feedback.

If you choose to create your TutorBuddies Account through a third party social media service, then you will be prompted to create an account via the third party service and you understand that any information that such service may provide to us will be governed by this Privacy Policy.

Information You Choose to Provide

By using our Service you understand and agree that we are providing a platform for you to post content, including text, photos, links, and other materials ("User Content") to the Service and to share User Content publicly. This means that other Users and Visitors may search for, view, use, or share any of your User Content that you make publicly available through the Service.

After you create an account, you may choose to provide User Content on your TutorBuddies profile, such as a profile picture or avatar, the city or country where you live, your education, courses, a descriptions of your knowledge and proficiencies, and volunteer or professional experience. You can also include honours, awards, academic or institutional affiliations, memberships, learning or research objectives, and other additional information including details of your other websites and social media profiles, including links to those websites and profiles. Providing additional information enables you to gain more benefit from TutorBuddies by helping you create and express your academic identity; find other students, opportunities, and information; and help students find you.

Any additional information that you provide as part of your public profile, such as your real name, and links to your website and other social media profiles (but not your email address), will be published on your profile page. This information will be publicly accessible and may be viewed by anyone accessing TutorBuddies. When you voluntarily disclose personal information or User Content on publicly-viewable screens or pages, that information will be publicly available and can be collected and used by other Visitors or Users of the Service. We cannot control who reads your information or what other Users or Visitors may do with the information you provide, so we encourage you to exercise discretion and caution with respect to your personal information.

The personal information you provide to us may reveal or allow others to identify aspects of your life that are not expressly stated on your profile (for example, your picture or your name may reveal your gender). By providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the TutorBuddies Terms of Service Agreement and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy. Supplying information to us, including any information deemed “sensitive” by applicable law, is entirely voluntary on your part.

We also gather non-personally identifiable information when you use the Service. Such data is compiled in aggregate and includes things like the referring URL, the type of device you are using, and the type of browser you may be using to access the Service. This information is used to better understand and enhance the User experience on the Service and to measure the number of visits, average time spent, page views, and other statistics about TutorBuddies Visitors and Users. We may also use this data to monitor performance for server and systems administration purposes, to improve the Service, and to report information and statistics in aggregate form.

Information from Facebook

TutorBuddies allows you to sign up and log in using your Facebook account (or “Connect using Facebook”). If you sign up using Facebook, Facebook will ask for your permission to share certain information from your Facebook account with TutorBuddies. This includes your first name, last name, gender, general location, a link to your Facebook profile, your time zone, birthday, profile picture, your "likes" and your list of friends.

This information is collected by Facebook and is provided to us under the terms of Facebook’s privacy policy. You can control the information that we receive from Facebook using the privacy settings in your Facebook account.

If you sign up to TutorBuddies using Facebook, your TutorBuddies account will be connected automatically to your Facebook account, and information regarding your activity on TutorBuddies (specifically any new courses that you add on TutorBuddies) can be shared with Facebook and can be published in your timeline and appear in your Facebook friends’ newsfeeds. If you do not wish to share your TutorBuddies activity with your Facebook friends, or if you signed up using Facebook by mistake, you can delete your account from the Account Settings page at any time, or you can contact us at support@tutorbuddies.com.

Information Sharing

TutorBuddies shares only User generated User Content and User permitted information between Users and Visitors in order to facilitate the arrangement of learning sessions between students and tutors. TutorBuddies does not disclose, rent, or sell personal information about you without your consent, however we reserve the right to release non-personally identifiable information or statistics collected in aggregate, such as the total number of our Users and their overall demographics.

We use certain reputable third parties, some of whom may be located outside of Canada, to provide us with certain specialized services related to the Service. These third parties will have access to certain information about you, but only where this is necessary in order for those third parties to provide their services to us (for example, analytics or server monitoring services). When we transfer personal information to these third parties, we require these third parties to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal information, and only to process personal information in accordance with our instructions and to the extent necessary to provide their services to us.

User Communication Initiated Through TutorBuddies

When you create an account on TutorBuddies, you consent to receive email messages and notifications from us. User communications that you initiate through TutorBuddies (for example, a message sent to another User) will list your name and account email address in the header of the message. Once you have connected with a User, regardless of who sent the message, your email address will be shared with that User.

When you send a message to another User, TutorBuddies stores detailed information about delivered messages for 30 days, while bounced or rejected message data is kept for 90 days for record-keeping purposes. Overall statistics (total deliveries, bounces and rejections, along with unique opens, unique clicks, total opens, and total clicks) are stored indefinitely. TutorBuddies will only process information about User communications that are initiated through the Service, and not User communications that occur outside the Service (for example, email messages or text messages).

Data Transmission and Data Residency

We may store Personal Information in locations outside our direct control (for instance, on servers owned and operated by hosting providers). Your information collected through the Service may be stored and processed in Canada and the United States (where our servers are located) and by registering for and using the Service you consent to the transfer of information to Canada, the United States, or any other country in which TutorBuddies, its affiliates or service providers maintain facilities.

Security

TutorBuddies is committed to keeping your information private and secure. We use SHA-2 and 2048-bit SSL encryption when collecting and transmitting your information, and once information has been collected, we encrypt sensitive data in our database for added security. We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps to verify your identity before granting you access to your account. However, TutorBuddies cannot guarantee the security of any information you transmit to TutorBuddies or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.

Analytics and Statistical Information

We use third party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device, including your geographic location, your IP address, search terms, technical information about your device type (including your web browser or operating system), time zone, language preferences, URL of referring web page, and how long you used TutorBuddies and which features or services you used or visited. We collect and process this data in aggregate with analytics information from other Users so that it cannot reasonably be used to identify an individual User. We may also use metrics that we receive to test and monitor the effectiveness of our Service while developing new products and features.

Third Party Links and Services

We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. We have no control over the privacy practices of any third party services or social media sites. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third party websites or services. Your browsing and interaction on any third party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third parties that you authorize to access your User Content. If you are using a third party website or service and you allow them to access your User Content you do so at your own risk.

Use of Cookies

TutorBuddies uses cookies and other standard Internet technologies to help us improve the Services we provide. Cookies are small pieces of data stored by your browser or on your device, which permits us to recognize you when you access or re-visit the Service. TutorBuddies only uses cookies to better customize your experience with the Service based on general User attributes like your location, searches, and account preferences. No personally identifiable information is stored in our cookies and we do not allow advertisers or other partners to serve ads or services to your devices. While you may elect to disable or delete cookies from your browser at any time, please note that this action may limit the efficiency or use of TutorBuddies features that require cookies.

Legal Activity

TutorBuddies may disclose personal information when we believe such action is necessary to comply with the law, or enforce or apply our Terms of Service Agreement. We will disclose your personal information if we believe in good faith that we are permitted or required to do so by law, including in response to a court order, subpoena or other legal demand or request.

Business Transfers

In the event of a change in ownership or control of TutorBuddies’ business, personal information may be exchanged as part of a merger, acquisition, or other business transfer. If such a transfer makes a material change to this Privacy Policy, we will notify you of any changes.

In the event of a change of control, or if we sell or otherwise transfer part or the whole of TutorBuddies or our assets to another organization (for example, in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation) your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content and the buyer or transferee will have to honour the commitments we have made in this Privacy Policy.

Your Obligations

As a User, or Visitor to TutorBuddies, you have certain obligations to other Users and Visitors of the Service. Some of these obligations are imposed by applicable law and regulations, while others have become commonplace in communities of like-minded members (such as TutorBuddies).

You must, at all times, abide by the terms and conditions of the current Privacy Policy, Terms of Service Agreement, Community Guidelines, and other policies of TutorBuddies. This includes respecting all intellectual property rights that may belong to TutorBuddies or third parties, such as trademarks or copyrights. You must not upload or otherwise disseminate any information that may infringe on the rights of others or which may be deemed to be injurious, violent, offensive, racist, or xenophobic, or which may otherwise violate the purpose and spirit of TutorBuddies and its community of Users. You also must keep your username and password confidential and not share it with other Users.

Any violation of these guidelines or those detailed in our Terms of Service Agreement or elsewhere may lead to the restriction, suspension, or termination of your account at the sole discretion of TutorBuddies. It is TutorBuddies’ policy (in appropriate circumstances and at its discretion) to disable or terminate the account of Users who violate our Terms of Service, or who are repeatedly flagged or accused of overstepping The Rules of TutorBuddies.

Deleting Your Account

You can delete your account from the Account Settings page at any time. Even if you delete your TutorBuddies account, it is possible that your information may still show up in some internet search results for a short while afterwards, if the search engine maintains a temporary cache of web pages. Search engines' caching processes are outside of TutorBuddies’ control and therefore we cannot be responsible for any information that remains cached by search engines after that information has been removed from the Service.

Children

TutorBuddies is not intended for use by children and our Service is not directed to persons under 13. Anyone under the age of 13 is not permitted to use the Service and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 13 or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such data, please notify us immediately at privacy@tutorbuddies.com.

Privacy Policy Changes

TutorBuddies reserves the right to change this Privacy Policy, from time to time, due to modifications to the Service’s features and functionality. We will post any changes here and indicate the new effective date of the Privacy Policy at the top of the document. We encourage you to review the Privacy Policy for any updates while you are an active User of the Service.

Contacting TutorBuddies

If you have any questions about this Privacy Policy or the Service, please contact TutorBuddies at support@tutorbuddies.com or at the mailing address TutorBuddies Inc.
 720 King Street West, Suite 450
 Toronto, Ontario
 M5V 3S5

Article last updated on Nov-12-14

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