You can visit TutorBuddies without telling us who you are or revealing any personal information about yourself (including your name and email address) however we automatically collect and store information about your computer or mobile device and your activities throughout the Service (“Automatic Information”). In this case, our server may collect your geographic location, your IP address, search terms, technical information about your device type (including your web browser or operating system), time zone, language preferences, URL of referring web page, and how long you used TutorBuddies and which features or services you used or visited. In order to register as a User of the Service you will be required to provide your name and a verified email address.
In order to help you get the most out of TutorBuddies, we collect User submitted information (“User Content”) when you use the Service. This information also allows us to help you or others be found on TutorBuddies through a search of names, Usernames, or any User Content you provide to us. Such information may include your real name, Username, password, images, location data, links, and email address.
Your email address will be used to send you updates, marketing messages, User messages, and notifications regarding your account. Your email address will also be used to provide you with technical support, or to seek your participation in surveys or feedback.
By using our Service you understand and agree that we are providing a platform for you to post content, including text, photos, links, and other materials ("User Content") to the Service and to share User Content publicly. This means that other Users and Visitors may search for, view, use, or share any of your User Content that you make publicly available through the Service.
After you create an account, you may choose to provide User Content on your TutorBuddies profile, such as a profile picture or avatar, the city or country where you live, your education, courses, a descriptions of your knowledge and proficiencies, and volunteer or professional experience. You can also include honours, awards, academic or institutional affiliations, memberships, learning or research objectives, and other additional information including details of your other websites and social media profiles, including links to those websites and profiles. Providing additional information enables you to gain more benefit from TutorBuddies by helping you create and express your academic identity; find other students, opportunities, and information; and help students find you.
Any additional information that you provide as part of your public profile, such as your real name, and links to your website and other social media profiles (but not your email address), will be published on your profile page. This information will be publicly accessible and may be viewed by anyone accessing TutorBuddies. When you voluntarily disclose personal information or User Content on publicly-viewable screens or pages, that information will be publicly available and can be collected and used by other Visitors or Users of the Service. We cannot control who reads your information or what other Users or Visitors may do with the information you provide, so we encourage you to exercise discretion and caution with respect to your personal information.
We also gather non-personally identifiable information when you use the Service. Such data is compiled in aggregate and includes things like the referring URL, the type of device you are using, and the type of browser you may be using to access the Service. This information is used to better understand and enhance the User experience on the Service and to measure the number of visits, average time spent, page views, and other statistics about TutorBuddies Visitors and Users. We may also use this data to monitor performance for server and systems administration purposes, to improve the Service, and to report information and statistics in aggregate form.
TutorBuddies allows you to sign up and log in using your Facebook account (or “Connect using Facebook”). If you sign up using Facebook, Facebook will ask for your permission to share certain information from your Facebook account with TutorBuddies. This includes your first name, last name, gender, general location, a link to your Facebook profile, your time zone, birthday, profile picture, your "likes" and your list of friends.
If you sign up to TutorBuddies using Facebook, your TutorBuddies account will be connected automatically to your Facebook account, and information regarding your activity on TutorBuddies (specifically any new courses that you add on TutorBuddies) can be shared with Facebook and can be published in your timeline and appear in your Facebook friends’ newsfeeds. If you do not wish to share your TutorBuddies activity with your Facebook friends, or if you signed up using Facebook by mistake, you can delete your account from the Account Settings page at any time, or you can contact us at firstname.lastname@example.org.
TutorBuddies shares only User generated User Content and User permitted information between Users and Visitors in order to facilitate the arrangement of learning sessions between students and tutors. TutorBuddies does not disclose, rent, or sell personal information about you without your consent, however we reserve the right to release non-personally identifiable information or statistics collected in aggregate, such as the total number of our Users and their overall demographics.
We use certain reputable third parties, some of whom may be located outside of Canada, to provide us with certain specialized services related to the Service. These third parties will have access to certain information about you, but only where this is necessary in order for those third parties to provide their services to us (for example, analytics or server monitoring services). When we transfer personal information to these third parties, we require these third parties to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal information, and only to process personal information in accordance with our instructions and to the extent necessary to provide their services to us.
When you create an account on TutorBuddies, you consent to receive email messages and notifications from us. User communications that you initiate through TutorBuddies (for example, a message sent to another User) will list your name and account email address in the header of the message. Once you have connected with a User, regardless of who sent the message, your email address will be shared with that User.
When you send a message to another User, TutorBuddies stores detailed information about delivered messages for 30 days, while bounced or rejected message data is kept for 90 days for record-keeping purposes. Overall statistics (total deliveries, bounces and rejections, along with unique opens, unique clicks, total opens, and total clicks) are stored indefinitely. TutorBuddies will only process information about User communications that are initiated through the Service, and not User communications that occur outside the Service (for example, email messages or text messages).
We may store Personal Information in locations outside our direct control (for instance, on servers owned and operated by hosting providers). Your information collected through the Service may be stored and processed in Canada and the United States (where our servers are located) and by registering for and using the Service you consent to the transfer of information to Canada, the United States, or any other country in which TutorBuddies, its affiliates or service providers maintain facilities.
TutorBuddies is committed to keeping your information private and secure. We use SHA-2 and 2048-bit SSL encryption when collecting and transmitting your information, and once information has been collected, we encrypt sensitive data in our database for added security. We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps to verify your identity before granting you access to your account. However, TutorBuddies cannot guarantee the security of any information you transmit to TutorBuddies or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
We use third party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device, including your geographic location, your IP address, search terms, technical information about your device type (including your web browser or operating system), time zone, language preferences, URL of referring web page, and how long you used TutorBuddies and which features or services you used or visited. We collect and process this data in aggregate with analytics information from other Users so that it cannot reasonably be used to identify an individual User. We may also use metrics that we receive to test and monitor the effectiveness of our Service while developing new products and features.
TutorBuddies may disclose personal information when we believe such action is necessary to comply with the law, or enforce or apply our Terms of Service Agreement. We will disclose your personal information if we believe in good faith that we are permitted or required to do so by law, including in response to a court order, subpoena or other legal demand or request.
As a User, or Visitor to TutorBuddies, you have certain obligations to other Users and Visitors of the Service. Some of these obligations are imposed by applicable law and regulations, while others have become commonplace in communities of like-minded members (such as TutorBuddies).
Any violation of these guidelines or those detailed in our Terms of Service Agreement or elsewhere may lead to the restriction, suspension, or termination of your account at the sole discretion of TutorBuddies. It is TutorBuddies’ policy (in appropriate circumstances and at its discretion) to disable or terminate the account of Users who violate our Terms of Service, or who are repeatedly flagged or accused of overstepping The Rules of TutorBuddies.
You can delete your account from the Account Settings page at any time. Even if you delete your TutorBuddies account, it is possible that your information may still show up in some internet search results for a short while afterwards, if the search engine maintains a temporary cache of web pages. Search engines' caching processes are outside of TutorBuddies’ control and therefore we cannot be responsible for any information that remains cached by search engines after that information has been removed from the Service.
TutorBuddies is not intended for use by children and our Service is not directed to persons under 13. Anyone under the age of 13 is not permitted to use the Service and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 13 or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such data, please notify us immediately at email@example.com.
Article last updated on Nov-12-14
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